Records Retrieval Fee $100 Payment for replacing a end-of-course completion certificate Certificates of Completion and Record Retention: Certificates of completion will be handed to the student upon completion of the course and upon receipt of full tuition. Students will be required to sign in at the beginning of class and sign out at the end of class. Distributed certificates will be logged in on the sign in/sign out registration sheet. CE Forward will maintain student attendance records for 5 years as required by the State of Washington. If a student leaves class early, arrives late, or leaves the classroom for an extended period of time, he or she will not receive a certificate of completion. **** Record Retrieval and Certificate Re-issuance Fee: “Record Retrieval” includes time spent reviewing any former student’s attendance in a past class. This includes but is not limited to the re-issuance of a certificate of completion. Such service will be charged $100 and payment is required prior to re-issuance. A request for record retrieval and/or certificate re-issuance must be made in writing noting the date, month, year, location, and course name and must include the student’s mailing address. Reissued certificates will be mailed by U.S. post, within 30 days of the date of receipt of the written request. THERE ARE NO REFUNDS OF THIS FEE. Even if we do not find a record of your attendance THERE ARE NO REFUNDS of the $100 fee. Your act of paying this fee means you agree to these terms.

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